All products (unless noted in the product description) ship from our distribution center in Dallas, TX usually within one to two (1-2) business days, excluding National holidays. Depending on your location USPS Ground shipments take three to seven (3-7) days and FedEx Ground takes one to four days (1-4). FedEx Smart Post takes seven to 10 days (7-10).
At the time of order you will receive an email order confirmation. Once your order has been packed and shipped, you will receive an additional email containing your tracking number. It takes 12-24 hours for a shipping number to become 'active' and show the shipments progress online. USPS and FedEx both provide online tracking for all orders, however USPS tracking is less detailed and exact than FedEx.
Certain items considered as Hazardous Materials (including aerosol hairspray) are required by the U.S. Department of Transportation to be shipped by Ground-only transport, due to air transport restrictions and regulations. For these shipments, you will need to choose USPS Ground or FedEx Smart Post during Checkout, for shipments in the continental United States. For P.O. Box addresses, USPS Ground is the only shipping method available. All Canadian shipments must be made via FedEx International Ground and generally take four to eight days (4-8).
**HOLIDAY SHIPPING** It's the most wonderful time of the year, and a BUSY one for FedEx and USPS! Xile Beauty fulfills orders as quickly as possible, within 1-2 business days. Once your order has shipped, we have handed it over to the shipping provider you select at checkout, please track your package and direct shipment questions to them as they will have the most accurate shipping information. During the holidays, shipping can take longer than expected.
If you have any questions related to your order - please email email@example.com